Shipping policy

The goods are properly packed for travel expense and risk of the purchaser from the time of delivery to the carrier.

Therefore, Delxoshop.com recommends that upon delivery the customer verifies the condition of packages immediately.

In case of delays, accidents, total or partial loss or other problems, it is up to the customer to inform the carrier, without it being the responsibility of Delxoshop.com.



If the customer notes any damage he/she shall reject the products or issue hand written, precise and dated reservations. These reservations must be confirmed by registered letter with recorded receipt sent to the carrier within three (3) working days following the delivery date of the products.

As an indication, without any involvement of Delxoshop., and unless the availability of products in stock, the goods will be delivered with the following schedule: E-money, bank transfer and or pay pal. Delivery will be entrusted to the carrier within 1-8 weeks of receipt of any accreditation or proof of payment.

Delivery times are indicative if there was no physical or structural impediments (e.g. incorrect addresses) or events of a force majeure such as strikes, natural disasters, problems related to shipping / delivery / manufacture, exchange rate fluctuations, governmental actions and / or regulations. If the force majeure event continues for a period exceeding two months, each party shall be entitled to terminate the contract without any compensation being due to the counterparty.